VISHNU
SOLUTIONS offers a complete portfolio of solutions to help you maximize your opportunities for acquiring, retaining and growing your
customer base. we deliver added value to customers at every stage of the customer life-cycle, from acquisition to cross selling, from customer care to help desk.
We understand the crucial role that processes play in the personalized and effective delivery of our services. We work closely with our clients to understand their processes and quality requirements. This is followed by mapping processes, developing training content and implementing quality guidelines as specified by clients.
|
|
|
|
We effectively integrate inbound and outbound processes with total customer management through our full spectrum of business to business, and business to customer outbound and inbound application such as
|
|
 |
Customer
acquisition |
|
Lead
generation |
|
Customer
activation |
|
Customer Services |
|
Customer
retention |
|
Surveys
and Polling |
|
Cross-selling/up-selling |
|
|
|
|
| VISHNU
SOLUTIONS maximizes the value of a phone calls
to develop long-lasting customer relationship. Vishnu Solutions
organizational systems are flexible to help today's program managers react quickly to changes within their programs. State-of-the-art predictive dialers provide the optimum number of outbound phone lines to workstations to maximize productivity along with customer satisfaction. To meet client's expectation through our delivery
channels we use technology features such as: |
|
|
Multi-branching |
|
Scroll
bars |
|
Logic-based
pop-up screens |
|
External
database lookup and validation |
|
Choice
boxes |
|
Productivity
and Results through Quality. |
|
|
| At VISHNU
SOLUTIONS, we ensure the accuracy, quality and delivery of our reports. Calling results on our outbound and inbound reports can be customized as per clients needs. to ensure quality calling efforts along with call optimization we have online as well as blind monitoring facility available for our clients. |
|
