Vishnu Solutions - International Call Center & International Contact Center
VISHNU SOLUTIONS is an integrated International Contact Center combining the best technology, processes and people. It is an ISO 9001:2000 certified International Call Center located at downtown Kolkata, India. Vishnu Solutions mission is to provide high-end customer service through the contact center. We are in a unique position to provide our clients with the best e-CRM services round the globe by utilizing our one-to-one experience across every point of the customer relationship lifecycle. Vishnu Solutions specializes in direct marketing, telesales, customer services, surveys and inbound process. It is our strategy to serve our international clients wherever they have their customers. Vishnu Solutions seeks ways to improve service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent’s performance. In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives.
Vishnu Solutions has a wide experience in outbound and inbound processes. Various product campaigns, which have been handled till date, are in the area of customer products and services. Vishnu Solutions has extensive experience in handling multiple campaigns simultaneously.
Vishnu Solutions can be your strategic partner as our contact center has a reliable technology to support our global service commitments. Our technical platform has been designed and supported by HCL, a leader in development of Customer Relationship Application. Our close relationship with the leader makes Vishnu Solutions a business partner that can help you to know and manage your customers in the most efficient, productive and friendly way. |
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